YAGEO Corporation believes strongly in protecting the privacy of the personally identifiable information you share with us, and respecting the permission you give us to use that information. (Personally identifiable information is information that can identify you by, for example, your name, address, telephone number or e-mail address.) We also believe it is important to disclose how we will use your information, and to give you choices about how it will be used.

Why should you share information with YAGEO Corporation?

Sharing your personally identifiable information enables us to offer you a number of benefits. This will make it easier and more convenient for you to:

• Buy YAGEO Corporation products online
• Register your purchase so you can receive all the benefits to which your purchase entitles you.
• Request information specific to your interests.
• Participate in online communities
• Receive personalized messages and special offers that are relevant to your interests.
• Save time by storing your preferences.

It will also allow us to conduct market research to help us develop better products, to provide more responsive customer service and to improve our web sites.

You may choose to share your information with us by completing an online registration form to enter a contest, register a purchase, participate in a promotion, subscribe to a newsletter or communicate with a customer care representative. Registration of your personal information always involves filling in a form.

Your choices

We want to know you better so we can serve you better. But the choice of whether you want this kind of service is up to you. We do not require visitors to YAGEO Corporation web sites to share personally identifiable information.

We will only collect, use or share your personally identifiable information if you give us explicit permission to do so. By completing any online registration form (and checking/ticking the opt-in box where required by law), you are giving us permission to use and share your information under the rules set out below.

If you provide us with personally identifiable information, you will have reasonable access to that information so you can change it, delete it or withdraw your permission for us to use or share it. You may do this by accessing your online profile, or by e-mailing or writing to us to request a copy of your profile at the contact address listed below.

Because YAGEO Corporation sells thousands of products in all parts of the world, you may have previously provided us with personally identifiable information through the warranty registration cards, our call centres, or in some other manner. Your decision not to register now will not cancel contacts that occur as a result of your previous interactions with YAGEO Corporation. Of course, you will always have the option to unsubscribe to any online contact from YAGEO Corporation by changing your personal profile information.

Sharing information

You should know that by registering you are giving Phycomp Holding B.V. permission to transfer your personally identifiable information from your home country to other Phycomp Holding B.V. divisions, or selected companies around the world, who may communicate with you about products or special offers you may find useful. Some of these partner companies may repackage the information and use it under rules and conditions specified by Phycomp Holding B.V.

You should know that by registering you are giving YAGEO Corporation permission to transfer your personally identifiable information from your home country to other YAGEO Corporation divisions, or selected companies around the world, who may communicate with you about products or special offers you may find useful. Some of these partner companies may repackage the information and use it under rules and conditions specified by YAGEO Corporation. YAGEO Corporation will not share any personal financial information you provide (such as credit card information) with other companies. From time to time, this web site may provide links to other web sites. You should carefully review the privacy policies on those sites; they may differ from the YAGEO Corporation Privacy Policy.

Cookies

Some of our web sites will send a "cookie," a small summary file, to your computer. This allows us to recognize your computer the next time you visit, without bothering you with another request to register. YAGEO Corporation cookies do not collect personally identifiable information. If you do not wish to receive cookies please refer to your Internet Browser to learn how to block all cookies, or receive a warning before a cookie is stored. To learn more about cookies we encourage you to visit www.cookiecentral.com

Safeguarding the information you share with us

We recognize our responsibility to protect the information you entrust to us. YAGEO Corporation uses a variety of secure techniques to protect your information, including secure servers, firewalls and encryption of financial data.

YAGEO Corporation web sites also may make chat rooms, forums, message boards and/or newsgroups available to you. Please remember that any personally identifiable information that you provide in these areas becomes public information, and you should exercise caution in deciding to disclose it. It is important to note that YAGEO Corporation will release personally identifiable information if compelled by law.

Contacting us

Yageo Corporation
Corporate Marketing
3F, 233-1, Baoqiao Rd,
Xindian,
Taipei, Taiwan

Email: joanna.chiang@yageo.com

If you have a problem with our use of your information, please let us know and we will make all reasonable efforts to correct it.

Other sources of information about privacy you may find helpful:

There are a number of excellent sources of information about online privacy and related issues. They include:

• European Union: Guide to dataprotection Other European languages available here